Accessibility Statement

1. Our Commitment

Risk Medical Rescue Limited is committed to ensuring this website is accessible to everyone, regardless of ability or the technology they use. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 to at least Level AA.

As a healthcare provider operating under regulatory oversight, we understand that accessible information is essential and we treat it as a core part of how we serve the public.

2. What We Have Done

• All pages use semantic HTML5 elements with appropriate landmarks
• All images include descriptive alt text; decorative images are hidden from assistive technology
• Colour contrast ratios meet or exceed WCAG 2.2 AA requirements
• Interactive elements (buttons, links, form controls) have visible focus states
• Form fields have associated labels and descriptive help text
• Error messages are clearly identified and announced to assistive technology
• Pages are navigable by keyboard alone
• Skip navigation links are provided (press Tab on page load)
• Font sizes use relative units to respect browser font-size settings
• Content is structured with a logical heading hierarchy
• Responsive layout works at all standard zoom levels

3. Known Issues

We are continuously working to improve accessibility. We are currently aware of the following:

• Some third-party embedded content may not be fully accessible
• PDF documents linked from this website may not be fully tagged for screen readers

4. Assistive Technology Support

This website has been tested with the following assistive technologies:

• NVDA screen reader with Chrome (Windows)
• VoiceOver with Safari (macOS)
• VoiceOver with Safari (iOS)
• TalkBack with Chrome (Android)

5. Reporting an Accessibility Issue

If you experience difficulty accessing any part of this website, or need information in an alternative format, we want to hear from you.

Please contact us:

• Email: hello@riskmedicalrescue.co.uk
• Telephone: 01227 639694
• Post: St Augustine's, 125 Canterbury Road, Westgate-On-Sea, Kent CT8 8NL

We will acknowledge your contact within 2 business days and work with you to provide the information or resolve the issue.

6. Enforcement

If you are not satisfied with our response, you may contact the Equality Advisory and Support Service (EASS), which is responsible for supporting individuals under the Equality Act 2010.

7. Feedback

We welcome feedback on the accessibility of this website. Your comments help us identify problems and continue to improve for all users.