Risk Medical Rescue

About Risk Medical Rescue

Our Team

Active operational clinicians delivering care in the environments they teach.

Clinical Director

Clinical Governance, Patient Safety & CPD

Holds overall accountability for clinical standards, scope of practice and medicines governance. Chairs clinical governance, leads safeguarding and infection prevention, and oversees audit, incident review and Duty of Candour.

  • MHRA Accountable Person
  • Caldicott Guardian
  • Designated Safeguarding Lead
  • IPC Responsible Person
  • Fitness to Practise
  • Medicines & PGD Governance
  • Duty of Candour Lead
  • CPD & Clinical Lead

Operations Director

Operational Delivery, Compliance & People

Accountable for service delivery across all divisions, including staffing, fleet strategy and client contracts. Owns the audit programme, policy review cycle and CQC evidence base, alongside recruitment, workforce records and safeguarding responsibility for health & safety, fire safety and business continuity.

  • Accountable Individual
  • CQC Compliance
  • DBS & Right to Work
  • Safer Recruitment Oversight
  • Registration Manifestation
  • Responsible Person
  • HR & Assurance Certificate
  • Availability Manager

Operations Manager

Day-to-Day Operations

Manages crewing, rotas and vehicle readiness across live operations. Handles incident logging, first-line complaint investigation, appraisal and sickness administration, and duty-manager cover.

  • Appointed Manager
  • Enquiry Safeguarding Lead
  • Crewing & Rota Management
  • Incident & First-line Reporting
  • Appraisals & Sickness Admin
  • Duty Manager
  • Rota Frontline & Equipment Owner

Head of Training

Lead Instructor & Internal Quality Assurance

Responsible for curriculum development, instructor oversight and accreditation compliance across the training division. Actively teaches on EFAW, FAW, FREC 3 and FREC 4 programmes.

  • Qualsafe Approval Instructor
  • Qualsafe IQA
  • Reaccreditation Contact
  • Instructor
  • Mentoring & Training
  • Compliance & Skills Theory Owner
  • Renewal Lead

Event Lead

Event Medical Planning & Delivery

Specialist in event medical planning and on-site delivery. Owns medical risk assessment, resource modelling and post-event debrief for festivals, motorsport and sporting fixtures.

  • HMPFM Specialist
  • Purple Guide Trained
  • Event Risk Assessment
  • Resource Modelling
  • On-Site Clinical Oversight
  • Post-event Debrief
  • Event Incident Lead

Bookings & Contracts Coordinator

Client Services

First point of contact for client enquiries, quoting and contracts. Coordinates deployment scheduling, event paperwork and post-event reporting.

  • Client Liaison
  • Quoting & Contracts
  • Deployment Scheduling
  • Event Paperwork
  • Post-Event Reporting
  • Service-Level Tracking

Practice Educator

Clinical Supervision & CPD

Provides clinical supervision, preceptorship and portfolio sign-off for operational staff. Supports CPD planning and reflective revalidation where competency gaps are identified.

  • Clinical Supervision
  • Preceptorship
  • Portfolio Assessment
  • CPD Planning
  • Competency Revalidation
  • Reflective Practice

Freedom to Speak Up Guardian

Independent Staff Concerns

Provides a confidential and independent route for staff to raise concerns about care or conduct. Sits outside the operational management line to protect impartiality.

  • Independent Route
  • Confidential Support
  • Whistleblowing Concern
  • Triage Outside Management Line
  • Board Reporting

Duty Manager

Live Operational Escalation

Single point of escalation outside core hours for crews, vehicle and clinical issues. Triages incidents and activates senior on-call where required.

  • On-Call Cover
  • Out-of-Hours Escalation
  • Incident Triage
  • Senior On-Call Activation
  • Crew & Vehicle Issues